The Reliability Index for Sustainability Data
While the terms “accuracy” and “audit-ready” are terms often used to indicate above-average data quality, the industry lacks a set of shared definitions and metrics.
To address these important questions, GLYNT.AI developed the Reliability Index for Sustainability Data. The Reliability Index provides a simple quantitative overview of what to expect from any method or system that is used to prepare sustainability data.
“Wait!” you might say, “We use spreadsheets!” Well that is a data preparation method too.
The Components of the Reliability Index
The Reliability Index has four components, each with a quantitative measure of performance. The Index itself is the product of the components. You can use this method to quickly score your own systems.
The components are:
- Accuracy rate at the character level. If “O” is in the data set instead of “0”, that’s a character-level error.
- Accuracy rate at the field level. If the data set mixed up 2800 kWh, and 42 KW, incorrectly reporting 42 KW and 2800 kWh, that is two field-level errors.
- Data set consistency rate. Are you getting every source file for every site or asset? Are you eliminating duplicates? You should be able to predict the exact number of source files in your data system, and the exact number of fields in your output file
- Timely data delivery. Timely data delivery takes into consideration the on-time delivery rates, and the number of days between getting source files and delivering data. In a semi-automated system additional data QA tests can actually slow down data delivery
The Reliability Index calculation is simple: Multiply the four components together. The table below shows the Index level for common sustainability data systems. Compare your own system’s performance against these benchmarks.
Reporting
Tracking
Audit-Ready
Finance-Grade
Expanded Reporting
Expanded Finance-Grade
Types of Data Preparation Systems
Here is a description of the various data systems often seen by GLYNT.AI
Annual Reporting
Companies doing just annual reporting often capture and manage a few data fields. After all, they are preparing a one and done output, so hand-keyed systems and spreadsheets don’t seem too bad. Their sustainability teams are a bit frustrated with so much data work, but the ad hoc system meets the company’s needs.
Tracking Progress
After establishing their baselines for a few years, companies often want to track their year-to-year changes. Data errors become more obvious, so a data QA function is added to the semi-automated system – adding hours of effort. One SVP of sustainability told us her rule of thumb is that data QA in a semi-automated system is 3 – 4X the hours of the original data entry. GLYNT.AI’s TCO calculator shows a similar result. These extra hours often lead to data delays, making the data less reliable.
Audit-Ready Data
Reporting standards around the world are expanding and moving towards audited sustainability reporting. All too often sustainability teams equate audits with data accuracy, missing the role of data set consistency. When data sets are incomplete or contain duplicates, reporting errors abound. GLYNT.AI’s experience is that this can lead to 10 – 18% variation in reported emissions year over year. There is a neglected source of error in many audit-ready systems.
Finance-Grade Data
Finance-grade data is the gold standard in sustainability data preparation, as it is data that is as rigorously prepared as financial data. Finance-grade data comes from an Integrated Reporting system, one that uses an external source of truth – such as accounting records – to ensure data set consistency.
Data streams from direct emissions (Scope 1) are added.
Finance-grade data comes from a complete data system, with internal checks and balances. Further, when tied to accounting data, Integrated Reporting gets the benefit of double-entry accounting. Audit-ready systems lack these systemic controls.
Expanded Finance-Grade
Once a finance-grade data system is in place, it can be extended in two ways, with built-in method to reconcile the granular data to the corporate totals.
- Inclusion of sub-metering data. Data smart meters or IoT sensors is used to monitor energy and water use of specific equipment and assets. This operational-level detail and control leads to deeper savings. But it is easy to overestimate the savings if the sub-meter data is not validated and reconciled to the meter-level data on the energy and water invoices.
- Product Carbon Footprint (PCF) reporting. Financial accounting has a cost allocation system to determine the cost of a product, and cost accounting rules ensure that the components of cost are tracked correctly and sum correctly to the total. Similarly, sustainability has a usage allocation system to determine PCFs, and the sum of PCFs cannot exceed other reported totals.
What’s the Reliability Index of your current sustainability data system?
Talk to GLYNT.AI. We’re happy to workshop the answer.
More Like This
The Tech Stack for Sustainability Data
Read the Guide
The Buying Guide for Sustainability Data Services
Review the key considerations when selecting an automated sustainability data service, including what you’ll need today and in the future.
Read the Guide
The GLYNT.AI Guide Total Cost of Ownership (TCO) for Sustainability Data
How to calculate the full cost of sustainability data preparation
Read the Guide
Contact GLYNT.AI

New to GLYNT.AI
© 2025 GLYNT.AI, Inc. | #betterdatafortheplanet | Terms of Use | Privacy Policy | Compliance Framework