How a Global Hotel Portfolio Captured 4x More Sustainability Data
Hospitality / Global hotel portfolio management
80%
reduction in data preparation hours
4x
more data capture
Customer
A global hotel portfolio operating in 18 countries
SITE SUBMISSION
Sites upload files directly to GLYNT.AI’s portal
SERVICE
Automated, audit-ready sustainability data
“We were worried about changing from our current data system. But GLYNT.AI took out the risk and delivered a new global system that our properties love.”
SVP of ESG, Global Hotel Portfolio
What data challenges did this customer face?
This global hotel portfolio collected sustainability data from 350+ sites by having each site hand-key data into a central system. The result was inconsistent data and recurring file gaps.
- Heavy site burden: Monthly data and file submissions took hours of site staff’s time, creating ongoing frustration.
- Inconsistent methods: Sites developed their own data methods independently, making it difficult to compare data across the portfolio.
- Multiple languages and character sets: Files came from 18 countries, requiring multilingual processing across different character sets.
- Constant HQ follow-up: Sites often missed uploads, forcing HQ staff to chase down missing files by email every month.
- Audit-readiness gaps: As a public company, the portfolio faced demanding annual audits, and the current method led to higher than desired audit expenses.
How did GLYNT.AI solve these sustainability data challenges?
GLYNT.AI automated sustainability data collection, simplifying each site’s task to file uploads, automated the rest of data preparation, and freed the HQ team from constant follow-up for missing files.
- Automated data preparation: GLYNT.AI’s automated data service delivered higher accuracy and complete data, backed by full data management reporting.
- Unified data system: GLYNT.AI delivered one automated system for the entire global portfolio, with rigorous tracking down to the site level.
- Change management: With hundreds of sites, staff, vendors, and layouts constantly changing, GLYNT.AI’s protocols automatically tracked and logged every change.
- Audit-ready by default: GLYNT.AI’s complete reporting gave auditors a full overview and complete traceability back to source files, making audits faster and easier.
What sustainability data results did GLYNT.AI deliver?
Before GLYNT.AI, the portfolio depended on data entry at every site, and ad hoc emails. Today the portfolio’s sustainability data is automated, accurate and audit-ready in a unified global system.
| Metric | Before GLYNT.AI | After GLYNT.AI |
|---|---|---|
| Data Entry Method | Hand-keyed by staff at each hotel | Sites upload files, automated data processing by GLYNT.AI |
| Data Preparation Hours | 3–12 hours per month | 80% reduction in data preparation hours |
| HQ Staff | Countless hours chasing missing files each month | Automated file tracking across all sites, with site alerts if gaps |
| Audit Experience | Endless emails and tracking down data | Audit-ready data and reports all set |
Frequently asked questions
What is sustainability data collection for multi-site businesses?
Sustainability data collection for multi-site businesses means gathering energy, water and waste bills and records from every location on a schedule. GLYNT.AI replaces site data entry with a simple file upload portal, tracks which files are missing, alerts sites automatically and turns every file into audit-ready data.
How can we save site time while ensuring complete data?
GLYNT.AI’s upload portal is a simple drag and drop, with automated file receipts and alerts for missing files.
How many countries and languages does GLYNT.AI support?
GLYNT.AI collects, prepares, and processes sustainability data from sites around the world, handling multiple languages, character sets, and invoice formats.
Is GLYNT.AI's data audit-ready?
Yes, GLYNT.AI’s data is audit-ready. We deliver accurate, verified sustainability data from a SOC 1 and SOC 2 Type II compliant system, and our reports provide full data lineage and tracking.
Do we need developers to implement GLYNT.AI?
No. GLYNT.AI is built to work without developer resources on your end.
Does GLYNT.AI work with our existing ESG reporting software or platform?
Yes. GLYNT.AI is designed to work alongside your existing reporting systems rather than replace them.
Will switching to GLYNT.AI disrupt our current reporting process?
No, switching to GLYNT.AI will not disrupt your current reporting process. Typically sites provide a few months of training files, and GLYNT.AI picks up the forward flow as soon as the sites review and approve the first results.
What happens to our sustainability team's role after implementation?
The sustainability team gains time. Instead of fixing data and chasing files, the team is analyzing data and planning projects that drive business impact and decarbonization.